MonkeyMedia Software, DoorDash Form Delivery Partnership
MonkeyMedia Software has announced a partnership with on-demand delivery platform DoorDash through the integration of DoorDash Drive and MonkeyMedia Software’s flagship product MONKEY™, the leading cloud-based software platform for takeout, delivery and catering service channels. With this integration, MONKEY will seamlessly operate with DoorDash Drive, DoorDash’s platform that allows merchants to fulfill deliveries for orders placed outside the DoorDash marketplace.
The partnership will provide restaurants with an integrated experience between MONKEY and Drive. This means restaurant operators who use both MONKEY and Drive – such as Le Pain Quotidien, and more – can easily request a DoorDash Dasher to pick up and deliver a large catering order to the customer.
“Delivery is a critical component for off-premise service channels, as it is the last critical touch point with the guest. Anything we can do to streamline and optimize the experience for the restaurant operator will be a huge benefit for them and their customers.” said Mo Asgari, president, MonkeyMedia Software. “As partners, DoorDash and MonkeyMedia Software are bringing a best-in-class delivery experience to restaurant operators. This will give our operator partners an easier-to-manage integrated experience for flawless experience execution.”
Once an order is placed through MONKEY, it will seamlessly interface with DoorDash Drive for driver dispatch. With DoorDash Drive, restaurants can use DoorDash to request a driver to deliver orders directly to customers.
“We are thrilled to be working with MonkeyMedia Software on this partnership to offer restaurant merchants a fully integrated solution to offer catering delivery at the national level,” said Toby Espinosa, Head of Business Development at DoorDash. “DoorDash is the only on-demand delivery platform that has built-out a nationwide large order solution for catering delivery. Drive has quickly become the best way for restaurants to fulfill delivery requests for large catering orders. We’re excited to continue investing in Drive with new features and partnerships to provide the very best experience for our tens of thousands of restaurant partners around the country.”
“The integration between MONKEY and DoorDash Drive allows us to focus more on our food and on offering the highest quality we can,” said Karen Muscarella from Le Pain Quotidien. “With a delivery partner we know we can grow faster. What we hope to do, is grow our ‘food-to-go’ in a more thoughtful way and with a strategic partner that can be trusted to deliver with the same standards we expect within our four-walls. It’s a vulnerable place to be for any restaurant, but the demand for an ‘at-home or office’ dining experience is high and we want to be able to accommodate consumer needs.”
About MonkeyMedia Software
Using the “5 Pillars of Successful Restaurant Takeout, Delivery, and Catering,” MonkeyMedia Software works closely with each brand’s executive team to drive strategic alignment, provide education for team members, and deploy the MONKEY platform. MONKEY is the leading cloud-based software platform for takeout, delivery and catering service channels. Learn more at http://www.monkeymediasoftware.com
DoorDash is a technology company that connects customers with their favorite local and national businesses in more than 600 cities across the United States and Canada. Founded in the summer of 2013, DoorDash empowers merchants to grow their businesses by offering on-demand delivery, data-driven insights, and better in-store efficiency, providing delightful experiences from door to door. By building the last mile delivery infrastructure for local cities, DoorDash is bringing communities closer, one doorstep at a time. Read more on the DoorDash blog or at http://www.doordash.com.